Don't worry, we're here to help! Donations generally show up within a week of the purchase date. If it has been less than a week since the purchase, it may be that we have not received details from the merchant yet.
If it has been longer than a week, please email support@Ziggedy.com the purchase details (date, vendor, item) and we will be sure to get to the bottom of it.
Here are some steps to consider before purchasing to make sure your sponsored class will receive credit from your purchases:
- Log in to ziggedy.com
- Click through Ziggedy from Stores and Services, Deals, or the Ziggedy Reminder.
- Add items to your cart in the purchase session. Remove any items that were previously added.
- Complete your transaction in that session.
- You must have cookies enabled on your web browser
- Purchase from your Laptop or Desktop (some mobile links are not supported at this time).
Common issues that could result in no donations from purchases:
- You use a coupon code you found from another website or source (please note that you can often find the same deals on Ziggedy)
- You ordered online but picked up the item(s) in-Store. (Some merchants will allow credit for in-Store pickup but the merchants are not always clear with Ziggedy when this is available)